Opening a bank account in the Dominican Republic

What to say at Banco Popular, BHD or Scotiabank in Santo Domingo.

Dominican banks — Banco Popular, BHD, Banreservas, Scotiabank — are happy to take expat money but the paperwork is heavy. Most require a cédula de residencia, but some (Scotiabank, BHD) will open a basic account with just a passport plus a Dominican utility bill and a strong reference letter.

The branch visit is in Spanish, polite-usted, Caribbean-rhythm. The script below covers the standard account opening at Banco Popular.

Vocabulary

SpanishEnglish
cuenta de ahorrossavings account
cuenta corrientechecking account
cédula de residenciaDominican residency ID
pasaportepassport
carta de referenciareference letter
sustento de ingresosproof of income
recibo de serviciosutility bill
oficial / oficialabank officer
tarjeta de débitodebit card
TPago / Tu Banco Appmobile banking
transferencia ACHdomestic bank transfer
RD$ / dólaresDominican pesos / US dollars
actividad económicaeconomic activity
comisión mensualmonthly fee
vení mañana / pase mañanacome back tomorrow (common)

Real dialogues

Practice both sides out loud.

Asking what you need by phone

You call Banco Popular from Piantini before going in.

  • You

    Buenos días, quisiera abrir una cuenta de ahorros. Soy extranjero. ¿Qué documentos necesito?

    Good morning, I'd like to open a savings account. I'm a foreigner. What documents do I need?

  • Oficial

    ¿Usted ya tiene cédula de residencia o solo pasaporte?

    Do you already have a residency cédula or just a passport?

  • You

    Solo pasaporte por ahora. La residencia está en trámite.

    Just passport for now. Residency is in process.

  • Oficial

    Con eso le podemos abrir cuenta básica. Traiga pasaporte, carta de referencia bancaria y un recibo de servicios.

    We can open a basic account with that. Bring passport, a bank reference letter and a utility bill.

  • You

    Perfecto, mañana paso.

    Perfect, I'll come tomorrow.

Opening the account at the branch

Banco Popular Plaza Naco, sitting with the oficial.

  • Oficial

    Buenos días, ¿en qué le puedo ayudar?

    Good morning, how can I help you?

  • You

    Quiero abrir una cuenta de ahorros en pesos y otra en dólares.

    I want to open a savings account in pesos and another in dollars.

  • Oficial

    Permítame pasaporte, recibo de servicios y la carta de referencia.

    May I have your passport, utility bill and reference letter.

  • You

    Aquí están. Traigo carta de mi banco en el exterior y los últimos seis estados de cuenta.

    Here they are. I have a letter from my foreign bank and the last six statements.

  • Oficial

    ¿Cuál es su actividad económica?

    What's your economic activity?

  • You

    Trabajo remoto en tecnología. Cobro mensualmente desde el exterior.

    Remote tech work. I get paid monthly from abroad.

  • Oficial

    Le voy a pedir firmar el formulario de conocimiento del cliente. La tarjeta se la entregan en tres días.

    I'll ask you to sign the KYC form. The card will be delivered in three days.

  • You

    ¿Cuánto es la comisión mensual y los límites de la TPago?

    What's the monthly fee and the TPago limits?

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Dominican Republic local tips

Reference letter is critical

A letter from your home-country bank stating account standing carries serious weight. Get one in English + Spanish notarized translation before you arrive.

Open dollar account same visit

Coming back later for the USD account often means another full appointment. Ask for both on day one.

TPago is the local Venmo

Once your account is open, TPago lets you transfer instantly between Dominican banks and pay many bills — set it up before you leave the branch.

Practice prompts

  1. 01Call a bank in usted and ask which papers you need without residencia.
  2. 02Explain your remote-work income and roughly how much enters monthly.
  3. 03Ask 3 questions about monthly fees, the USD account, and how the card is delivered.
  4. 04Politely ask the oficial to repeat or speak slower given the Caribbean rhythm.

FAQs

Can I open a Dominican bank account on a tourist visa?

Scotiabank and BHD will open limited accounts with passport + utility bill + reference letter. Full accounts (and dollar accounts) usually require cédula de residencia.

Which Dominican bank is best for expats?

Banco Popular for the biggest network, BHD for cleaner digital, Scotiabank for English-friendly staff and easier international transfers.

How do I receive money from abroad?

Wire transfers (SWIFT) work but are slow and expensive. Many expats keep a US bank and use Wise or Remitly into the Dominican account as needed.

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